Dynamic Workforce Solutions
  • 20-Mar-2020 to 01-Apr-2020 (CST)
  • Hugo, OK 74743
  • Hugo, OK, USA
  • Hourly
  • Full Time

Job Title: Career Navigator

Reports to: Deputy Director

Position Classification: Non-exempt

Type: Full-time 

Office Location: Hugo, OK

Primary Objectives of Position: The career navigator provides integrated workforce planning services to career center customers. Aids customers in developing, evaluating, and effectively initiating and implementing plans to find employment and/or employment skills. Work involves developing and maintaining contact with customers, and/or service providers for service needs. Helps customers to engage in self-assessment; obtain occupational information; explore the full range of employment opportunities and/or training; present themselves effectively as candidates; and obtain optimal placement in employment or further occupational information.

Essential Job Functions:

  • Interviews customers to assess ongoing service needs.
  • Performs visits to customers' homes, training providers' sites, and /or employment sites.
  • Implements and updates service plans to meet customer needs.
  • Coordinates service provider activities.
  • Implements prescribed program related procedures and accurate case management.
  • Provides ongoing case management and serves as a liaison between customers and service providers.
  • Provides employment services on an ongoing basis.
  • Provides guidance and other assistance to help the participant retain employment.
  • Enters placement data in automated data systems.
  • Manages a comprehensive caseload.
  • Identifies and removes barriers for employment and retention.
  • Documents case records and prepare reports.
  • Uses personal computer to input information and maintain case reporting.
  • Provides back-up for Assessment Specialist when necessary.

Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.

Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations.

Required Competencies: Customer/client focus, learning orientation, communication proficiency, teamwork orientation, technical capacity

Education: High School Diploma or equivalent.

Experience: At least two years' experience in service area. Must possess strong computer skills, with experience using word processing and spreadsheet software programs. Experience working with adjudicated or incarcerated individuals.

Skills/Abilities: Basic computer literacy including ability to use the Internet and Microsoft Office products. Keyboarding skills mandatory. Ability to work in a team environment. Excellent interpersonal skills and customer-service orientation. Strong oral and written communication skills. Bilingual candidates preferred.

Additional Requirements: Must have valid driver's license and adequate vehicle insurance coverage.

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